![]() ![]() Open your Finder window and click on the Applications folder on the left side.Step 3: If this doesn't solve your problem, try uninstalling and reinstalling the BombBomb Screen Recorder. Click on Screen Recording to the left and put a check mark next to BombBomb Screen Recorder. Step 2: Select the “Privacy” tab at the top. Select "System Preferences." Next, select "Security & Privacy." Step 1: Click the Apple icon on the top left corner of your screen. Here are the steps to allow the BombBomb Screen Recorder: The macOS Catalina (10.15) has permission settings for screen recording, and you must update your privacy settings. If your Screen Recorder can't access your camera and only records your desktop Then, in the left panel select your VPN network. Step 1: To see if your VPN might be in conflict with the Screen Recorder, c lick on the Apple icon in the upper left corner of your screen and click "System Preferences." Select the "Network" icon. If you are still running into problems with your Screen Recorder, please contact our Customer Care team at users Click here to reinstall the BombBomb Screen Recorder.Click on the BombBomb Screen Recorder and click "Uninstall.".Navigate to Add or Remove Programs on your PC.Step 4: If this doesn't solve your problem, try uninstalling and reinstalling the BombBomb Screen Recorder. Refresh your browser once finished and try your Screen Recorder again. Step 3: Right-click on the "Graphics" option (the actual option may vary depending on what type of PC you operate on) and click the "Update Drivers" option. Step 2: Find the "Display Adapters" category and click the icon next to it to expand. (Alternatively, you can right-click on the Start button and select "Device Manager.") Step 1: Select the "Start" button, type "Device Manager," and select the "Device Manager" option from the list of results. If you prefer to read, here's a step by step: Don't worry - updating your drivers isn't a complicated issue, and you can fix it within a matter of minutes! To learn the simple process for updating your graphic card, check out this video or read the step-by-step instructions below! If your camera isn't loading, the camera is glitchy, or the audio and video isn't syncing Our Screen Recorder may not function correctly if your computer's graphic card driver is not up to date. Sends BombBomb diagnostic info for errors etc * - Sends BombBomb basic info about the usage for certain features Wss:///* - Uploads video over a live connection * - Screen Recorder communication to/from the web app Send the following list of URLs to your IT team with a request that they be whitelisted so the Screen Recorder can function properly. If it works, your VPN is blocking the Screen Recorder. Step 2: Once disconnected, try to download the Screen Recorder package again. Step 1: To see if your VPN might be in conflict with the Screen Recorder, right click the VPN icon on the bottom right bar on your screen and click "Disconnect." If you are having trouble downloading the Screen Recorder package and are connected to a VPN, it may be due to a VPN conflict. If you're attempting to use BombBomb's Screen Recorder but are running into issues, here are a few fixes to try.
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